Terms and Conditions

Welcome to haloessences.com. We agree to sell our products to you subject to the terms and conditions set out on this page. Please read these conditions carefully before using the www.haloessences.com website. By entering the site www.haloessences.com you agree to the terms and condition described below.

This website is for use by the residents of the Island of Ireland who are 18 years and over only.

It is really important to us at www.haloessences.com that our customers receive satisfaction from our products and our services. We appreciate your help in agreeing and complying to our terms and conditions. We outline them here so that both parties are clear about their obligations and rights. It all sounds very formal but they are very standard and for everyone’s protection.

COPYRIGHT, TRADEMARKS
The use of all content of this website including web site design, text, graphics, source code is prohibited without the express written consent of www.haloessences.com.

PURCHASING
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. When you click on “Purchase”, you offer to buy the goods at the prices indicated including any delivery charges that apply to your purchase. All orders will be subject to these conditions.

If your order is accepted, you will be notified of this soon after you submit your order.

Please be aware that under Irish law when buying goods or services on the internet, the consumer is entering a legally binding contract and is protected by online consumer rights including EU distance selling directive (S.I. 207 2001). Persons attempting fraudulent transactions will be prosecuted accordingly.
Halo Essence reserve the right to cancel an order if:

There is insufficient stock to deliver the goods ordered
We cannot arrange delivery to your area
One or more of the goods ordered by you was listed at an incorrect price due to an error. If we do cancel your order we will notify you by email and refund your account any sum deducted as soon as possible. Halo Essences will not be obliged to offer any additional compensation for disappointment suffered.

PRICING
All prices for products and delivery are quoted in Euros. Prices and availability of products on the site are subject to change without notice. Delivery is due under the circumstances stated and charged accordingly.

PAYMENT
You can pay by any credit card via stripe or PayPal. You do NOT need to be registered with PayPal to pay. All payment processing is handled off-site by our partners, PayPal and this information is encrypted and sent using industry standard SSL security technology, (the industry standard as used by other e-commerce and banking websites) to minimise the possibility of unauthorised access or disclosure. This is indicated by the padlock symbol on your web browser (right hand side).

Your credit card details are not visible to Halo Essences and we do not store any credit card details on our systems. Please do not send credit card details via email as this form of communication is not secure.
Halo Essences retains title ownership of the goods until full payment has been received and cleared. Halo Essences reserve the right to decline any orders and any payment taken will be refunded.

PRODUCTS
All products sold by Halo Essences contain distilled water, organic ingredients and a small percentage of non-organic ingredients. They are made in small quantities by hand according to best practices and in compliance with good manufacturing principles.

ALLERGIES & ADVICE
People with nut allergies and sensitive skin should carry out a simple skin test to ensure they don’t react to the natural ingredients in our products. Our products don’t claim to cure any specific condition and we encourage you to always seek medical advice for underlying conditions.

Deliveries are made by AnPost.
Under normal circumstances all Ireland deliveries will be dispatched within 48 hours but you should allow 5 working days before contacting us re same.

USA
We cannot currently ship items to the USA as they prohibit the shipping of all cosmetic products through the mail.

DAMAGED GOODS
You must report damages within 24 hours of delivery. It is important that each item is carefully and thoroughly inspected by you or your authorized agent immediately upon delivery. Halo Essences will not be responsible for any damage not reported within 24 hours. Damaged goods can be returned by Registered Post. Please note that replacements for exchange of damaged goods will not be dispatched until the original item has been received by us.
This does not affect your statutory rights.

AMENDMENTS & CANCELLATIONS
If you wish to amend your order after you have placed it, just contact us by email at hello@haloessences.com and we will be pleased to do this without further charges. However, this is only possible if we receive your new instructions before your order has been dispatched. We will be able to tell you if this is the case.